Atlantis The Palm, one of the most iconic luxury resorts in the world and part of Kerzner International, is currently hiring for the position of Agent, Airport Services in Dubai, UAE. This role offers a unique opportunity to become the first point of contact for guests arriving in a world-class hospitality environment. If you are passionate about customer service, enjoy working in a multicultural setting, and thrive in a fast-paced atmosphere, this position provides an excellent pathway for long-term career growth in the luxury hospitality sector.
✈️ Job Overview
| Job Title | Agent, Airport Services |
|---|---|
| Company | Atlantis The Palm (Kerzner International) |
| Location | Dubai, United Arab Emirates |
| Job Type | Full-Time |
| Industry | Luxury Hospitality |
| Experience Required | Minimum 2 years in a similar or customer service role |
🌟 About Atlantis The Palm
Located on the crescent of Palm Jumeirah, Atlantis The Palm is a global destination known for its exceptional guest experiences. The resort features:
- 1,544 luxury rooms and signature suites
- Michelin-starred restaurants and celebrity chef dining
- The world’s largest waterpark
- A spectacular aquarium with 65,000 marine animals
- Dolphin Bay and unique marine experiences
With more than 6,000 colleagues from 129 nationalities, Atlantis fosters a diverse and inclusive workplace where employee wellbeing, learning, and career development are top priorities.
🎯 Role Responsibilities
As an Agent, Airport Services, you will play a key role in delivering outstanding guest experiences.
Key responsibilities include:
- Welcome and assist guests upon arrival and departure
- Provide warm, personalized service to meet guest needs
- Maintain smooth communication between guests and internal departments
- Handle high guest volumes with a positive and energetic approach
- Ensure adherence to operating procedures
- Support the team in delivering seamless airport service operations
👤 Candidate Requirements
To be successful in this role, candidates should have:
- Minimum 2 years of experience in a similar role or customer service position
- Strong communication and interpersonal skills
- Ability to work in a fast-paced, high-volume environment
- Professional appearance and positive attitude
- Strong work ethic and willingness to learn
- Additional language skills (Arabic, Chinese, Italian, Spanish, French, or German) – an advantage
💼 Salary & Benefits
Atlantis Dubai offers a highly competitive and attractive benefits package:
- Tax-free salary in AED
- Comprehensive health insurance including dental
- Annual flight tickets to home country
- Life insurance
- Generous food and beverage privileges
- Discounted stays at Kerzner properties worldwide
- Incentive programs
- Wellness and social initiatives
- Access to world-class training and career mobility
📈 Career Growth & Work Environment
Employees at Atlantis benefit from a structured development program that supports internal promotions and cross-departmental career movement. The resort’s multicultural environment allows team members to gain international exposure while building a rewarding career in luxury hospitality.
📌 How to Apply
Interested candidates can apply directly through the official Kerzner careers portal using the link below:
Start your journey with Atlantis The Palm Dubai and become part of a globally recognized luxury destination where talent is nurtured, careers grow, and extraordinary guest experiences are created every day.
