Customer Relationship Officer – Branches
Are you a talented and driven professional seeking an opportunity in the UAE’s dynamic banking sector? Sharjah Islamic Bank (SIB) is offering a unique opportunity for qualified candidates to attend their Hiring Open Day for the role of Customer Relationship Officer – Branches. This walk-in event provides the ideal chance to join one of the UAE’s most respected Islamic financial institutions.
About Sharjah Islamic Bank (SIB)
Established in 1975, Sharjah Islamic Bank is a leading Sharia-compliant banking institution in the UAE. Headquartered in Sharjah, SIB offers a wide range of Islamic banking services to individuals, businesses, and institutions. With a strong reputation for excellence, innovation, and ethical banking practices, the bank continues to grow and provide valuable financial solutions to a broad customer base.
Sharjah Islamic Bank is known for its commitment to employee development, offering extensive training and clear pathways for professional growth. The bank fosters a customer-first culture, where integrity, collaboration, and continuous improvement form the foundation of every role.
Position Overview: Customer Relationship Officer – Branches
The Customer Relationship Officer plays a vital role in the day-to-day operations of the branch. This position requires individuals who are experienced in client engagement, banking procedures, and delivering excellent service.
Key Responsibilities:
- Handle customer inquiries and guide them through banking processes.
- Promote SIB’s financial products and services.
- Meet and exceed sales and service targets set by branch management.
- Maintain and strengthen client relationships through proactive support.
- Ensure compliance with banking policies and UAE regulations.
Candidate Requirements
To be considered for this position, applicants must meet the following criteria:
- 2–5 years of experience in retail banking (branch-based experience preferred).
- Excellent customer service and sales skills.
- Fluency in Arabic and English.
- Strong interpersonal and communication skills.
- Adaptability and professionalism in a fast-paced environment.
Required Documents
Applicants attending the Hiring Open Day must carry the following:
- Copy of passport, Emirates ID, and educational certificates.
- Copy of residence visa (for non-UAE nationals) or family book (for UAE nationals).
- Two passport-sized photos.
- Latest 3-month bank statement.
Event Details
| Event Name | Hiring Open Day – SIB Careers 2025 |
|---|---|
| Position | Customer Relationship Officer – Branches |
| Date | Sunday, 3rd August 2025 |
| Time | 9:00 AM – 1:00 PM |
How to Apply
Eligible candidates should attend the walk-in interview with all the required documents. It is important to arrive early and be well-prepared to make a positive impression on the recruitment team.
Final Event Details Table
| Interview Date | Thursday, 3rd August 2025 |
|---|---|
| Time | 09:00 AM to 01:00 PM |
| Location | Emirates Institute of Finance (EIF), Sharjah |
This recruitment initiative reflects SIB’s commitment to attracting talented professionals in the UAE who can contribute to its continued success in retail banking. Shortlisted candidates will undergo an initial screening followed by final interviews, after which selected candidates will receive a job offer.
If you are passionate about banking and meet the above qualifications, don’t miss this opportunity to advance your career with a trusted institution.
Good luck to all applicants!
