Good news for job seekers in the UAE banking and financial services sector. Al Ghurair Exchange has announced a new recruitment notification for 2026, inviting applications from qualified candidates. The company is offering an opportunity to work as a Customer Service Agent, a role suitable for applicants with communication skills and customer handling experience. Recruitment is conducted directly by the company, and there are no visa or processing charges involved.
This opportunity is ideal for candidates who want to build a professional career in the exchange and remittance industry. Exchange houses play a vital role in the UAE economy by providing money transfer and financial services to customers from different nationalities. Working in this sector offers stability, professional growth, and exposure to customer-facing operations.
Job Details
- Company Name: Al Ghurair Exchange
- Job Position: Customer Service Agent
- Location: United Arab Emirates
- Gender: Male / Female
- Salary: Discussed during interview
- Benefits: Attractive company benefits
- Experience Required: 1–3 years in customer service
- Qualification: Bachelor’s Degree in any discipline
About Al Ghurair Exchange
Al Ghurair Exchange is one of the leading exchange houses in the UAE, known for its reliable remittance and foreign exchange services. The company has earned a strong reputation due to its experienced staff and professional management team. Customer satisfaction is the organization’s main focus, and employees work in a structured and service-oriented environment.
The company continuously looks for talented individuals who can contribute to service excellence and customer experience. Shortlisted candidates will be contacted directly by the HR department for further recruitment steps.
Job Responsibilities
As a Customer Service Agent, you will handle customer interactions and ensure smooth service operations.
Main Duties
- Respond to customer calls, emails, and chats
- Provide accurate and timely information
- Resolve customer complaints professionally
- Coordinate with branches and internal departments
- Communicate with banks and service providers
- Process customer service requests efficiently
The role requires patience, professionalism, and strong communication abilities.
Required Skills
Candidates applying for this position should have:
- Strong communication and interpersonal skills
- Ability to handle customer complaints calmly
- Good coordination skills
- Attention to detail
- Teamwork and service mindset
Additional Requirement
- Proficiency in Arabic (spoken and written) is mandatory
Tips to Improve Your CV
To increase your chances of selection, prepare a proper ATS-friendly resume:
- Use keywords related to customer service
- Highlight achievements, not only responsibilities
- Keep formatting clear and simple
- Mention communication and language skills clearly
A well-prepared CV helps recruiters quickly identify your suitability for the role.
How to Apply
Interested candidates can apply by sending their updated CV via email.
Application Steps
- Prepare an updated resume
- Mention the job position in the email subject line
- Attach supporting documents if available
- Send your CV to the email below:
Apply Email: hr@alghurairexchange.com
Only shortlisted applicants will be contacted by the company.
This recruitment is a direct hiring process, and applicants are advised not to pay any money to anyone claiming to offer the job. Apply early to improve your chances of selection and start your career with a reputed exchange company in the UAE.
