Looking to build a strong career in the logistics and freight forwarding industry? Abreco Freight, a well-established logistics company in Abu Dhabi, is currently hiring a Customer Service Executive. This opportunity is ideal for candidates who want to grow in a fast-paced, customer-focused environment while working with international shipping operations.
This role offers a great platform to develop professional skills in customer service, shipment coordination, and documentation while working with experienced logistics teams.
Job Overview
| Position | Location | Company |
|---|---|---|
| Customer Service Executive | Abu Dhabi, UAE | Abreco Freight |
Key Responsibilities
As a Customer Service Executive, you will be responsible for handling customer interactions and ensuring smooth shipment operations. The role requires strong communication skills and attention to detail.
Customer Service Duties
- Act as the main point of contact for customers regarding shipment status and inquiries
- Provide freight quotations (air, sea, and land)
- Handle customer complaints professionally and ensure timely resolution
- Build and maintain strong client relationships
Shipment Coordination
- Coordinate with agents, carriers, and transporters
- Arrange bookings for FCL, LCL, air freight, and land shipments
- Track shipments and provide regular updates to customers
- Ensure on-time delivery and manage delays efficiently
Documentation & Compliance
- Prepare and verify shipping documents (Bill of Lading, Air Waybill, Invoice, Packing List, COO, etc.)
- Ensure compliance with UAE customs regulations
- Coordinate with customs clearance teams for import/export processes
Qualifications & Requirements
Candidates applying for this position should meet the following criteria:
- Diploma or degree in Logistics, Supply Chain, or a related field
- 2–5 years of experience in freight forwarding customer service
- Abu Dhabi experience is an added advantage
- Strong communication and organizational skills
- Ability to manage multiple tasks and work under pressure
Why Join Abreco Freight?
Working with Abreco Freight offers a professional and growth-oriented environment where employees are encouraged to enhance their skills.
Key Benefits & Highlights
- Opportunity to work in a leading logistics company
- Exposure to international shipping and freight operations
- Supportive and professional team environment
- Career growth and skill development opportunities
Skills That Will Help You Succeed
To excel in this role, candidates should focus on developing:
- Excellent customer handling abilities
- Strong problem-solving skills
- Knowledge of shipping documentation and logistics processes
- Time management and multitasking capabilities
How to Apply
Interested candidates can apply directly by sending their updated CV to the official company email below:
Email: careers@abrecofreight.com
Make sure your CV highlights your experience in freight forwarding, customer service, and logistics operations. Shortlisted candidates will be contacted for further selection processes.
Start your journey with Abreco Freight and take the next step toward a successful logistics career in Abu Dhabi.
