Are you looking to build a meaningful career with one of the most iconic names in global aviation? Emirates Group is currently hiring for the position of Office Assistant – Customer Affairs, offering a dynamic opportunity to be part of a world-class organization that is shaping the future of air travel.
Known for its innovation, customer-centric approach, and commitment to excellence, Emirates Group operates out of Dubai and connects millions of people around the world. This role is ideal for passionate individuals who want to gain experience in a professional, multicultural environment and be part of a brand that’s recognized across the globe.
About the Role
As an Office Assistant in the Customer Affairs department, your primary responsibility will be to provide administrative and clerical support that contributes to the smooth operation of internal processes. From managing documents to assisting with daily logistics, this role ensures that the department functions efficiently and professionally.
This position is suited for individuals who are detail-oriented, proactive, and capable of handling routine office duties with consistency and care.
Your Responsibilities
In this role, you’ll be responsible for a wide range of tasks that include:
- Handling Documents & Mail: Sort, package, and distribute incoming and outgoing mail and documents. Ensure timely delivery while reporting any discrepancies to supervisors.
- Document Preparation: Assist in preparing materials for internal and external use—this may include printing, scanning, photocopying, binding, and laminating.
- Administrative Data Entry: Maintain departmental logs and records. Perform accurate data entry for forms, timekeeping, and other routine tasks.
- Filing & Organization: Ensure documents are correctly filed, archived, and organized according to company procedures. Remove outdated records as needed.
- Office Equipment Oversight: Monitor and maintain basic office equipment such as photocopiers and fax machines to ensure continuous functionality.
- Stationery Management: Keep inventory of office supplies and handle reorders. Maintain logs of all supplies issued and received.
- General Administrative Support: Help manage daily office tasks including booking appointments, coordinating with internal departments, and notifying staff about meetings or interviews.
- Driving Support (for dnata Travel Management): Occasionally provide driving services for department heads and ensure the proper upkeep of the company vehicle.
What You’ll Need
To qualify for this position, candidates should meet the following criteria:
- Previous experience in an office or administrative support role
- Basic computer knowledge with familiarity in Microsoft Word, Excel, and similar tools
- Strong verbal and written communication skills in English
- Ability to organize tasks, manage time effectively, and pay attention to detail
- Multilingual candidates are a plus
- A proactive and cooperative attitude with a willingness to learn
Why Choose Emirates Group?
Working at Emirates Group is more than just a job—it’s a platform for growth. As an employee, you’ll be part of an international team that’s passionate, collaborative, and forward-thinking.
Here’s what makes Emirates Group an employer of choice:
- Access to world-class learning and development programs
- A diverse and inclusive workplace
- Opportunities to grow within various departments and global business units
- A chance to contribute to one of the world’s leading airline groups
Compensation and Benefits
Emirates Group offers a competitive benefits package that includes:
- Attractive tax-free salary
- Travel perks, including discounts on Emirates flights and partner hotel stays
- Comprehensive medical insurance
- End-of-service benefits and career progression support
- A vibrant lifestyle in Dubai with access to global cultures, events, and experiences
How to Apply
Ready to take the next step in your career?
👉 Apply now through the official Emirates Group careers portal:
Be sure to submit your application before 18 July 2025. Include your updated CV and any relevant supporting documents. Shortlisted candidates will be contacted for the next stage in the recruitment process.
Begin Your Emirates Journey
Joining Emirates Group as an Office Assistant is the start of an exciting career path filled with growth, recognition, and new possibilities. If you’re organized, detail-oriented, and passionate about working in a global environment, this opportunity is for you.
Apply today and become part of the legacy that connects the world—one flight at a time.
