Landmark Group, one of the largest and most respected retail and hospitality conglomerates in the Middle East, is hiring Store Supervisors to support its expanding retail operations. Known for iconic brands such as Centrepoint, Max, Home Centre, Splash, Lifestyle, Shoemart, and Emax, the group continues to create outstanding career opportunities for retail professionals across the region.
The Store Supervisor role is critical in ensuring that daily store operations run efficiently, customer satisfaction remains high, and sales objectives are consistently achieved. With the growing demand for experienced retail leaders, this position offers an exciting opportunity for individuals with strong expertise in electronics retail and people management.
About the Role
The Store Supervisor is responsible for leading the store team, maintaining operational standards, and creating an exceptional shopping experience for customers. This role demands strong leadership skills, in-depth knowledge of retail processes, and the ability to work in a fast-paced environment.
The selected candidate will oversee merchandise presentation, staff coordination, inventory management, and customer service, ensuring all activities align with Landmark Group’s commitment to quality and excellence.
Key Responsibilities
1. Store Operations Management
The Store Supervisor ensures that daily operations run smoothly by managing store opening and closing procedures, monitoring stock movement, and maintaining a clean and organized store environment.
They ensure that all operational guidelines are followed, including cash management, visual displays, product tagging, and store hygiene.
2. Customer Service Excellence
Delivering exceptional customer service is at the heart of Landmark Group’s success. The supervisor must resolve customer queries, assist with product recommendations, and ensure that shoppers enjoy a seamless experience throughout their visit.
They serve as role models for customer-facing staff, promoting professionalism and service-oriented behaviour.
3. Achieving Sales Targets
The supervisor plays a key role in reaching and exceeding sales goals by motivating staff, monitoring performance metrics, and implementing sales strategies.
Analyzing sales trends and product performance helps the supervisor optimize floor arrangements and identify opportunities for increased revenue.
4. Team Supervision and Training
Effective leadership is essential. The supervisor manages staff schedules, assigns responsibilities, and evaluates team performance.
Ongoing coaching and training ensure that employees are well-equipped with product knowledge—especially important in electronics retail—and confident in their customer interactions.
5. Inventory and Stock Management
The supervisor oversees stock replenishment, stock counts, and product displays to ensure accurate inventory levels.
This includes monitoring fast-moving items, reporting shortages, and coordinating with the warehouse team to ensure timely deliveries.
Required Experience
The ideal candidate must have:
- 5–7 years of experience in electronics retail
- Strong store management and team supervision skills
- Excellent communication and customer-handling abilities
- A proven track record in meeting sales targets
- Strong organizational and problem-solving skills
Experience in the GCC retail sector will be an added advantage.
How to Apply
Candidates who meet the requirements and are ready to take on a leadership role in one of the region’s most dynamic retail groups are encouraged to apply online.
Be sure to submit your updated CV, highlighting relevant store management and electronics retail experience.
Conclusion
A Store Supervisor role with Landmark Group is more than a job—it’s a chance to grow within one of the Middle East’s most successful retail organizations. With its strong reputation, diverse brand portfolio, and commitment to employee development, Landmark Group offers an exceptional career path for experienced retail professionals.
