Premier Inn Hotels in the Middle East is currently hiring a Receptionist for its Dubai International Airport location. This role is ideal for hospitality professionals who enjoy working in a fast-paced environment, interacting with international guests, and delivering warm, reliable service that creates a memorable first impression. If you are passionate about customer service and want to grow your career with a globally respected hotel brand, this opportunity is worth exploring.
About Premier Inn – Middle East
Premier Inn is the UK’s largest hotel brand, operating more than 900 hotels across the UK, Germany, the UAE, and Qatar. In the UAE, Premier Inn operates through a strategic partnership between the Emirates Group and Whitbread PLC, ensuring strong operational standards and long-term growth across the region.
With 11 hotels currently operating in the Middle East and several new properties in the pipeline, Premier Inn continues to expand while maintaining its reputation for comfort, consistency, and exceptional guest experiences. The company has received multiple industry awards for both people practices and brand excellence, making it a desirable employer in the hospitality sector.
Role Overview: Receptionist – Dubai International Airport
As a Receptionist, you will be the face of the hotel, welcoming guests and supporting them throughout their stay from check-in to check-out. Your role is central to delivering a smooth, friendly, and efficient front office experience while managing guest expectations in a busy airport hotel environment.
This position requires attention to detail, confidence in handling payments, and the ability to multitask while maintaining a calm and professional manner at all times.
Key Responsibilities
In this role, your main duties will include:
- Welcoming guests, visitors, and suppliers in line with Premier Inn brand standards
- Handling check-in and check-out procedures accurately and efficiently
- Responding to guest inquiries related to room rates, promotions, local attractions, and services
- Processing reservations, cancellations, and payments according to cash-handling procedures
- Managing data entry and maintaining accurate front office records and reports
- Identifying corporate leads and supporting long-term guest relationships
- Encouraging online reviews and monitoring guest feedback for service improvements
- Coordinating with other departments to resolve guest requests and complaints smoothly
- Ensuring guest safety by following hotel security and safety guidelines
Candidate Requirements
To be considered for this role, candidates should meet the following criteria:
- Minimum one year of experience as a Hotel Receptionist or Front Office Agent
- Working knowledge of Opera PMS
- Strong customer-service mindset and communication skills
- Excellent attention to detail and organizational abilities
- Ability to work under pressure in a fast-paced environment
- Comfortable working independently and as part of a team
- Arabic language proficiency (speaking, reading, and writing) is required
Benefits and Career Growth
Premier Inn offers a competitive employment package that typically includes:
- Attractive salary package
- Company-provided accommodation and transportation
- Medical insurance including dental coverage
- Air tickets
- Balanced working hours supporting work-life balance
Premier Inn strongly believes in internal growth and development. Many team members progress into supervisory and management roles through the company’s “promote from within” culture, supported by training and career development opportunities.
How to Apply
If you are ready to join a hospitality brand that values people, performance, and progression, apply online using the official link below:
Final Thoughts
The Receptionist position at Premier Inn Dubai International Airport offers an excellent opportunity to work with a trusted international hotel brand while building long-term career prospects in the UAE hospitality industry. If you are customer-focused, detail-oriented, and eager to grow, this role could be the perfect next step in your career journey.
