Are you looking for a rewarding career in the aviation and cargo industry? Etihad Airways has announced an exciting opportunity for the position of Sales Officer in Dubai, United Arab Emirates. This full-time role is ideal for candidates with commercial and cargo industry experience who are passionate about customer relationship management, business development, and achieving sales targets. Joining Etihad means becoming part of one of the world’s leading airlines and contributing to its ambitious growth plans.
About Etihad Airways
Etihad Airways is the national airline of the United Arab Emirates and a globally recognized aviation brand. Operating from its hub in Abu Dhabi, the airline connects destinations across the world while maintaining high standards of service, innovation, and operational excellence. Through its “Journey 2030” vision, Etihad aims to expand its fleet, network, and workforce, creating exciting opportunities for talented professionals.
Available Position
| Position | Location | Employment Type |
|---|---|---|
| Sales Officer | Dubai, UAE | Full-Time |
Job Overview
The Sales Officer will play a key role in implementing Etihad Cargo’s commercial strategy and driving revenue growth within the assigned market. The successful candidate will lead and support commercial activities, strengthen customer relationships, and ensure the achievement of sales and operational targets.
Key Responsibilities
The selected candidate will be responsible for:
Commercial Strategy and Sales
- Implement Etihad Cargo’s commercial strategy within the assigned market.
- Drive revenue growth, load factor performance, and yield optimization.
- Develop and execute effective country, area, and account plans.
- Identify business opportunities and address market challenges proactively.
Team Leadership and Performance
- Guide and support the in-source cargo sales team.
- Set objectives and performance targets for team members.
- Conduct coaching and performance management activities.
- Ensure alignment with business goals and budget expectations.
Customer Relationship Management
- Develop and maintain strong customer relationships.
- Manage customer contracts according to Etihad Cargo’s segmentation model.
- Work closely with global, regional, and local key accounts.
- Ensure high levels of customer satisfaction and service delivery.
Market Intelligence and Compliance
- Collect and analyze market intelligence.
- Provide feedback and recommendations to headquarters.
- Monitor KPIs and SLAs to ensure compliance with company standards.
- Follow all safety, security, quality, health, and environmental procedures.
Qualifications and Requirements
Candidates should meet the following criteria:
- Bachelor’s Degree in a relevant field.
- Minimum 1 year of commercial experience within the cargo industry.
- Strong cargo commercial experience.
- Good knowledge of warehouse handling and GHA operations.
- Excellent customer relationship management skills.
- Fluent in English, both written and spoken.
- Strong communication, negotiation, and analytical abilities.
Why Join Etihad Airways?
Working with Etihad Airways offers several benefits:
- Opportunity to work with a globally recognized airline.
- Professional and multicultural work environment.
- Career development and training opportunities.
- Exposure to international cargo and aviation operations.
- Participation in Etihad’s long-term growth strategy.
- Competitive salary and benefits package.
Job Highlights
- Company: Etihad Airways
- Position: Sales Officer
- Location: Dubai, UAE
- Industry: Aviation & Cargo
- Employment Type: Full-Time
- Experience Required: Minimum 1 Year in Cargo Commercial Operations
- Education: Bachelor’s Degree
- Language Requirement: Fluent English
How to Apply
Interested candidates can submit their application through the official LinkedIn job posting:
Applicants are advised to prepare an updated CV highlighting their cargo sales, customer relationship management, and commercial experience before applying.
Important Note
Only applications submitted through official recruitment channels will be considered. Candidates should be cautious of fraudulent recruitment activities and should never make payments for job opportunities.
