Commercial Bank of Dubai (CBD) is inviting experienced banking professionals to apply for the position of Teller in Dubai. With more than 50 years of excellence in the UAE banking sector, CBD continues to support some of the country’s largest corporates and businesses while delivering award-winning digital and customer-focused banking services. This role is ideal for candidates who are passionate about retail banking, customer service, and operational accuracy.
About Commercial Bank of Dubai (CBD)
Operating in the UAE for over five decades, CBD has evolved into a modern, progressive financial institution. The bank has earned multiple awards for its innovations in digital banking, mobile applications, credit cards, and customer-centric services. CBD was also ranked Number One Bank in the UAE on Forbes’ World’s Best Banks 2022, reflecting its strong reputation and commitment to excellence.
CBD values professionals who not only understand banking operations but also excel in people skills and service delivery.
Job Overview
The Teller role is a frontline banking position responsible for delivering accurate, efficient, and courteous services to customers while strictly following bank policies and procedures.
| Job Title | Location | Employment Type | Experience |
|---|---|---|---|
| Teller | Dubai, United Arab Emirates | Permanent | 2–3 Years |
Job Purpose
The Teller will provide general banking services such as cash deposits, withdrawals, internal transfers, and cash management. The role also includes issuing demand drafts and manager’s cheques while ensuring compliance with internal controls and service quality standards.
Key Responsibilities
Work Management & Operations
- Receive and pay cash accurately and post transactions correctly
- Issue Demand Drafts (DDs) and Manager’s Cheques following identification and verification procedures
- Process inter-account transfers within approved authority limits
- Ensure no customer account is overdrawn without authorization
- Handle all internal transfer requests at teller level
- Take over Head Teller responsibilities when required
- Balance cash daily and report shortages or excess immediately
Customer Service & Quality
- Maintain customer queue time below 3 minutes
- Deliver fast, accurate, and courteous teller services
- Strictly adhere to bank procedures to minimize risk and errors
- Cross-sell and refer suitable bank products and services
People & Development
- Stay updated with CBD operational procedures
- Participate in e-learning and training programs
- Identify self-development needs and work with supervisors to improve skills
Education & Experience Requirements
To be successful in this role, candidates should have:
- Graduate degree (preferably commerce-related) or Diploma in Business/Finance
- 2–3 years of experience in branch banking or teller operations
- Strong attention to detail and accuracy
- Good communication and customer-handling skills
- Ability to work efficiently in a fast-paced branch environment
Why Join CBD?
- Work with one of the UAE’s top-ranked banks
- Stable permanent employment
- Strong focus on training and career development
- Professional and customer-focused work culture
- Exposure to modern banking systems and digital initiatives
How to Apply
Interested and qualified candidates can apply online through the official CBD recruitment portal:
Submit your updated CV and complete the application process online. Early applications are encouraged as positions may close without notice.
