noon is hiring an Account Executive in Dubai, United Arab Emirates, for a full-time, onsite position supporting local businesses through its Mahali program. This opportunity is suitable for candidates with experience or training in account management, customer success, sales, business development, or e-commerce. The role focuses on seller relationships, onboarding, training, and helping businesses grow on the noon platform.
noon Account Executive Job Details
| Job Specification | Details |
|---|---|
| Company Name | noon |
| Job Title | Account Executive |
| Location | Dubai, United Arab Emirates |
| Employment Type | Full-Time |
| Work Arrangement | Onsite |
| Department / Program | Mahali |
| Education | Bachelor’s degree in a relevant field |
| Experience | Internship or training in a related area, or 1 year of similar professional experience |
| Language Skills | English and Arabic |
| Application Method | LinkedIn Easy Apply |
| Salary | Not Specified |
About noon
noon is a digital commerce company serving customers and businesses across the Middle East. Its mission is to deliver to every door every day through technology and customer-focused digital services.
The Mahali program supports local businesses participating in noon’s marketplace. The Account Executive will work directly with sellers to help them establish and manage their online business.
About the Role
The Account Executive will manage an assigned portfolio of Mahali sellers and serve as a key point of contact throughout their journey. The role involves building strong business relationships, conducting regular follow-ups, providing platform training, and helping sellers improve their performance.
The successful candidate will be proactive, organised, and comfortable working with different types of business owners. This position also requires coordination with internal teams to resolve seller requirements and support account growth.
Key Responsibilities
- Manage and support an assigned portfolio of Mahali sellers.
- Build strong relationships with sellers and provide ongoing account support.
- Conduct regular follow-ups through WhatsApp, email, calls, and meetings.
- Train sellers on Seller Lab and the processes required to manage their noon business.
- Assist with catalog, pricing, promotions, inventory, and account performance.
- Review seller performance and identify opportunities to improve sales and account health.
- Track onboarding completion, first sales, seller activity, training, and other milestones.
- Coordinate with Onboarding, Operations, Finance, Content, and other internal teams.
- Follow up on open seller cases and escalate issues when required.
- Help sellers become more independent and confident in managing their business on noon.
Required Qualifications
Candidates applying for the noon Account Executive position should meet the following requirements:
- Bachelor’s degree in Business Management, Business Administration, Marketing, E-commerce, Entrepreneurship, or a relevant field.
- Previous internship or training in account management, customer success, sales, business development, e-commerce, or a similar area, or at least 1 year of professional experience in a related role.
- Strong written and verbal communication skills in English and Arabic.
- Ability to manage multiple seller accounts, priorities, and follow-ups.
Skills Required
The role requires a combination of communication, organisation, and business support skills. Important skills include:
- Relationship building and interpersonal communication.
- Account management and customer support.
- Sales performance tracking and reporting.
- Excel or Google Sheets and reporting tools.
- Time management and follow-through.
- Problem solving and ownership of seller issues.
- Adaptability in a fast-paced business environment.
Additional Skills That Are an Advantage
Previous experience in e-commerce marketplaces, customer success, or business development is beneficial. Experience working with SMEs, entrepreneurs, or small business owners is also an advantage.
Candidates with training, presentation, or workshop experience may be well suited to the seller education responsibilities. Familiarity with CRM systems, seller management platforms, reporting dashboards, or project management tools can further support their application.
Benefits of the Role
The job announcement does not specify a salary or employment benefits package. However, the position provides an opportunity to gain practical experience in:
- E-commerce and marketplace operations.
- Seller account management and customer success.
- Business development and sales performance.
- Training and relationship management.
- Supporting local businesses and entrepreneurs.
Candidates should confirm salary, insurance, leave, and other employment terms during the recruitment process.
Work Environment
This is a full-time, onsite role based in Dubai. The Account Executive will work in a fast-paced business environment with changing priorities and regular interaction with sellers and internal teams.
Daily activities may include calls, meetings, follow-ups, account reviews, training sessions, and coordination with different departments. Strong organisation and communication are important for managing multiple seller accounts effectively.
How to Apply for noon Account Executive Jobs
Interested candidates can apply online through LinkedIn using the Easy Apply option available in the job announcement.
Application Steps
- Prepare an updated CV highlighting account management, sales, customer service, e-commerce, or business development experience.
- Include relevant education, language skills, and experience with Excel, Google Sheets, or CRM systems.
- Open the LinkedIn vacancy and review the job requirements.
- Submit your application through the Easy Apply option.
Conclusion
The noon Account Executive vacancy in Dubai offers an opportunity for candidates interested in e-commerce, seller support, and account management. The role is focused on helping local businesses succeed on the noon platform through relationship building, training, performance guidance, and internal coordination. Candidates with relevant qualifications, strong English and Arabic communication skills, and an interest in supporting entrepreneurs can consider applying through LinkedIn.
Note: This article is based on the provided noon job announcement. Salary, benefits, and additional employment conditions have not been specified.
